#HIDRIVE STRATO LOGIN UPDATE#
#HIDRIVE STRATO LOGIN CODE#

They deny their system generating error when I tried to cancel earlier and are not willing to cancel the package. Now, when I ask them I don't need the wordpress package as I have no use of it. Because of their system saying 'If one pakage is suspended, you many not cancel other package', I was not able to cancel the useless wordpress package. When it was time to cancel the package, they send me mail that there were some problem with my Linux package, and they suspend the linux package. But this is where they crossed the limit. I had to pay the money for 1 year without actually using it.

When I ask them to increase the size they said they cannot increase it. They sold a wordpress package in cheap, but they restrict maximum upload size of the workpress website. Linux package and Wordpress package They did the following: 1. I had two hosting packages purchased from them with separate contract number. They are here for the loot not for service. Let's hope get it sorted for other people's sake. I have checked with my bank and there was no reason for the payment not to be made. All payments made to have been made using the original mandate setup on my account - it was who initiate the payment request when it is due and its their system that is throwing up the error.

With kind regards from Berlin, Craig STRATO Customer Care' Error code 366 means '366:- The new customer number already exists on another mandate.'. The accounts department recommend bank transfer to make a payment to us. The credit card payment is a known problem that happens to some customers and is probably following, the credit card settings are different to the settings on the payment portal which causes the payment(or attempt to start a payment) to fail the accounts department are investigating this, but we have no further updates at this time. Morris, thank you very much for your enquiry to which I am glad to respond. 03/08/22 - The reply given to my review from Strato is not correct as they confirmed to me that the problem with the card payments is a known error and they have been trying for ages with their payment provider to resolve the issue as (and I quote) :- 'Sent: 20 July 2022 13:50:54 BST To: David Morris Subject: Re: Unable to make payment or card details - Customer number *********** Dear Mr.

The accounts department recommend bank transfer to make a payment to us.' Now I do not do bank transfers to pay for a service that I have not yet received as I have no backup from my bank should Strato not give me the service so so it looks like I will be using a new service provider from now on. I have tried to contact strato but the simply say (and I quote) 'The credit card payment is a known problem that happens to some customers and is probably following, the credit card settings are different to the settings on the payment portal which causes the payment(or attempt to start a payment) to fail the accounts department are investigating this, but we have no further updates at this time.

The card details are correct and is valid.

however they inform me that my card payment has failed and I need to update my card details. Been using this service provider since 2009.

#HIDRIVE STRATO LOGIN CODE#

#HIDRIVE STRATO LOGIN UPDATE#

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